NPTEL E-Business Assignment Solutions
NPTEL E-Business Week 3 Assignment Answers 2023
1. Who of the following stakeholders of a company is not supposed to have access to enterprise information portal
a. Managers
b. Supervisors
c. Government
d. Clerks
Answer :-
2. Which of the following activities can occur only in the context of e-procurement, but does not exist in the traditional procurement process?
a. Data aggregation
b. Catalog buying
c. Approval workflow automation
d. All of the above occur in the context of e-procurement
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3. Which of the following is not an e-procurement model.
a. E-Procurement software
b. Internet market exchanges
c. Internet B2B auctions
d. Internet C2B auctions
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4. During spend analysis an integrated view of all the relevant data from different sources are aggregated for report generation. This process if called
a. Data Cleansing
b. Data Scrubbing
c. Data Warehousing
d. Data Analytics
Answer :-
5. Minimum typical evaluations to consider in a supplier scorecard is
a. Quality of the product supplied
b. Maintenance service quality during warranty period
c. Timeliness of Delivery
d. All of the above
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6. Legal documents containing the price of the items to be procured and other terms and conditions is called
a. Bill of materials
b. Contracts
c. Quotations
d. Letter of credit
Answer :-
7. What is purchase solicitation?
a. The process of conducting the reverse auction through a third party.
b. The process of seeking information, proposals, and quotations from suppliers
c.The process of requisition generation and communication with the purchase department
d. The process of supplier management and score card generation
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8. Which of the following is an example of external business risk while adopting e-procurement.
a. Deteriorating buyer-supplier relationship
b. Technical failure to connect with supplier driven e-catalogue
c. Ensuring investment from the suppliers in compatible e-procurement technologies
d. All of the above indicate external business risk
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9. E-procurement initiatives by any organization may hamper buyer-supplier relationship. This is kind of
a. Internal business risks
b. External business risks
c. Technology risks
d. Process risks
Answer :-
10. Which of the following is a solution to provide solution for “Customer Service and Support” in
a. Call center software
b. Help desk software
c. Web-based self-service
d. All of the above
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11. Allows greater responsiveness to customer needs through sourcing of products and services outside of the enterprise, enabling easy collaboration with customers, suppliers, and partners, and thereby improves efficiency and integration throughout the supply chain is called Customer Relationship Management(CRM).
a. Collaborative CRM
b. Operational CRM
c. Analytical CRM
d. General CRM
Answer :-
12. What is a customer touchpoint?
a. Any communication channel through which the customer can connect
b. Call centers to answer customer queries
c. Web based customer support system
d. Toll free numbers for connecting with the call center
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13. Investments needed for technological integration of e-procurement systems with the existing information infrastructure of a company, and the uncertainties associated with them can be termed as
a. External business risk
b. Internal business risk
C. Technical risk
d. Process risk
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NPTEL E-Business Week 2 Assignment Answers 2023
1. Which of the following is not a part of the Enterprise Resource Planning (ERP) system?
a. Manufacturing and production
b. Sales and marketing
c. Warehouse management
d. Finance and accounts
Answer :- c. Warehouse management
2. Three types of flows occur during the execution of a business process. Which one the following does not happen when you book an air ticket and receive it online.
a. Money
b. Material
c. Information
d. None
Answer :- b. Material When you book an air ticket and receive it online, the flow of material does not occur. The other two flows, i.e., the flow of money (payment transaction) and the flow of information (booking details, ticket confirmation, etc.), are essential components of the online booking process.
3. Data scientists belong to _____level of management, whereas data workers belong to_______level .
a. Middle, operational
b. Senior, middle
c. Senior, operational
d. Operational, middle
Answer :- a. Middle, operational Data scientists typically belong to the middle level of management, as they are involved in analyzing and interpreting data to inform business decisions and strategies. They work with complex data sets and use their expertise to provide insights.
4. Which of the following entities is a stakeholder of a company?
a. Supplier
b. Customer
c. Government
d. All of the above
Answer :- d. All of the above Stakeholders of a company are individuals, groups, or entities that have an interest in or can be affected by the company's operations, decisions, and outcomes. This includes suppliers, customers, government entities, employees, investors, shareholders, communities, and more. All of these entities can have an impact on or be impacted by the company's activities, making them stakeholders.
5. What is information?
a. data that are processed to be useful
b. data that has been given meaning by establishing relational connection
c. provides answers to “who”, “what”, “where”, and “when” questions
d. All of the above
Answer :- d. All of the above Information encompasses all the provided options: a. Information is data that has been processed to be useful and meaningful. It involves transforming raw data into a more organized and structured form to make it usable for decision-making and understanding. b. Information is also data that has been given meaning by establishing relational connections or context. It involves putting data into a meaningful context or structure that allows for better interpretation and understanding. c. Information provides answers to "who," "what," "where," and "when" questions. It addresses various aspects of data to provide a more comprehensive understanding of the situation or topic. In summary, information is derived from data through processing, meaning establishment, and contextualization, making it useful for decision-making and understanding.
6. Which one of the below is not a resource for an information system?
a. People
b. Data
c. Building infrastructure
d. Hardware and software
Answer :- c. Building infrastructure Building infrastructure is not typically considered a direct resource for an information system.
7. Which of the following types of the information system is responsible for capturing various data generated during operational activities of the organization.
a. TPS
b. MIS
c. DSS
d. All of the above
Answer :- a. TPS (Transaction Processing System) TPS, or Transaction Processing System, is responsible for capturing various data generated during the operational activities of the organization. It processes and records routine transactions and activities, such as sales, purchases, inventory changes, and other day-to-day operations. TPS is focused on collecting and processing transactional data to support the operational needs of the organization.
8. Determining special offers to customers is a decision taken by ________.
a. Senior Management
b. Operational Management
c. Middle Management
d. None of the above
Answer :- b. Operational Management
9. An academic ERP system prepares a grade sheet for the individual students at the end of the semester based on the grades entered by professors. Grade sheet generation is activity, whereas grade entry is activity.
a. IPS, DSS
b. DSS. MIS
c. IPS, MIS
d. MIS. IPS
Answer :- d. MIS. IPS An academic ERP system prepares a grade sheet for individual students (Management Information System - MIS) based on the grades entered by professors (Information Processing System - IPS). Grade entry is an activity within the IPS, where professors input the grades, and grade sheet generation is an activity within the MIS, which involves processing and presenting the grades to students in a structured format.
10. Google map provides you the shortest yet less crowded path using a variation of Dijkstra’s shortest path algorithm. It is an example of _________.
a. MIS
b. TPS
c. ESS
d. DSS
Answer :- d. DSS (Decision Support System) Google Maps providing the shortest yet less crowded path using a variation of Dijkstra's shortest path algorithm is an example of a Decision Support System (DSS). DSS are systems designed to assist with decision-making by providing information, analysis, and insights to support the decision-making process. In this case, Google Maps uses data and algorithms to help users make informed decisions about the best route to take based on their preferences and current traffic conditions.
11. Which of the following is not a knowledge representation method in expert systems
a. Hardware based
b. Case based
c. Obiect based
d. Rule based
Answer :- a. Hardware based In expert systems, knowledge representation methods include rule-based systems, case-based reasoning, and object-based systems. However, "hardware based" is not a commonly recognized knowledge representation method in the context of expert systems. Hardware may refer to the physical components that the expert system runs on but is not a method for representing knowledge within the system.
12. Analyzing clickstream data for customer behavior modeling is a ________ decision support scenario
a. Analytical
b. Mathematical
c. Event driven
d. Data driven
Answer :- d. Data driven
13. The quality characteristics of an information system for providing up-to-date whenever accesses, is termed as
a. Currency
b. Timeliness
c. Frequency
d. Reliability
Answer :- a. Currency
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NPTEL E-Business Week 1 Assignment Answers 2023
1. ABC company uses Amazon’s fulfillment network to deliver its product directly to the customer. The customer can track the delivery status of the product online. This process can be termed as a_________ transaction.
a. E-Business
b. E-commerce
c. Both a) and b)
d. None of the above
Answer :-a. E-Business
2. Pantaloons Fashion & Retail Limited retails a mix of private labels and licensed brands in apparel and accessories. It has many stores across the country. Placing orders, receipt of goods. unloading. and recording the details of received goods are a few of the activities at the store level. These activities can be termed as
a. Value chain activities
b. Value delivery activities
c. Value creation activities
d. None of the above
Answer :- a. Value chain activities Value chain activities are the various processes and activities that a company engages in to create and deliver value to its customers. In the scenario described, activities such as placing orders, receiving goods, unloading, and recording details of received goods are part of the overall value chain of Pantaloons Fashion & Retail Limited's operations.
3. Enterprise Resource Planning (ERP) software automates
a. Supply chain
b. Value chain
c. E-procurement
d. Logistics activity activities.
Answer :- b. Value chain Enterprise Resource Planning (ERP) software helps automate and integrate various processes across the value chain of an organization, including functions such as manufacturing, distribution, procurement, human resources, finance, and more. It aims to improve overall efficiency and effectiveness by streamlining processes and facilitating better communication and coordination among different departments and functions.
4. A business model provides a road map for a company and includes:
a. Cost structure
b. Revenue generation plan
c. Profit architecture
d. All of the above
Answer :- d. All of the above A business model provides a comprehensive framework that outlines how a company plans to create, deliver, and capture value. It includes various components, such as the cost structure (how costs are incurred), the revenue generation plan (how the company earns money), and the overall profit architecture (how the company aims to achieve profitability). All these elements collectively form the business model, which guides the company's strategic decisions and operations.
5. An online content streaming platform like Netflix generates its revenue using
a. Merchant model
b. Utility model
c. Subscription-based model
d. Advertisement model
Answer :- c. Subscription-based model An online content streaming platform like Netflix generates its revenue primarily through a subscription-based model. Users pay a subscription fee to access the platform's content library and enjoy streaming movies, TV shows, and other content without interruptions from advertisements. This model allows users to access a wide range of content for a recurring fee, and the platform's revenue is generated from these subscriptions rather than from advertisements or individual purchases.
6. It is evident in TATA Steel’s e-procurement study that when buy volume is low and criticality to cost or quality is low, a company should go for
a. Reverse auction
b. Business process outsourcing
c. B2B market places
d. All of the above
Answer :- b. Business process outsourcing
7. Yatra.com is an online
a. Manufacture
b. Merchant
c. Brokerage
d. Advertisement site?
Answer :- c. Brokerage Yatra.com is an online travel agency that acts as a brokerage site. It connects customers with various travel services such as flights, hotels, vacation packages, and more, provided by different manufacturers (airlines, hotels, etc.). Yatra.com facilitates transactions between customers and service providers, earning commissions or fees for the bookings made through its platform. This makes it a brokerage site in the context of the travel industry.
8. As per Gartner’s Hype Cycle, if technology is in the plateau of productivity, it indicates
a. The product is getting very high visibility and market expectations are high
b. The disillusionment about the product is over, it is not accepted in the the market.
c. The disillusionment about the product is over, it is mature and adopted in the market.
d. The product has potential and is trying to improve based on market feedback.
Answer :- c. The disillusionment about the product is over, it is mature and adopted in the market. In Gartner's Hype Cycle, when a technology is in the "plateau of productivity," it indicates that the initial hype and disillusionment phases are over, and the technology has matured and become widely adopted in the market. It is a stage where the technology has proven its value and is stable, and organizations are reaping the benefits from its implementation.
9. IT’s eChoupal Initiative is about improving the ________of agricultural produces.
a. Marketing model
b. Supply chain
c. Sales
d. Accountability
Answer :- b. Supply chain IT's eChoupal Initiative is about improving the supply chain of agricultural produces. The initiative uses technology to connect farmers directly with buyers and markets, facilitating better access to information, fairer pricing, and more efficient distribution of agricultural products. This helps in optimizing the supply chain processes and benefiting both farmers and consumers.
10. Paying income taxes online is example of _______transaction.
a. G2C
b. G2B
c. C2G
d. G2G
Answer:- c. C2G
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