NPTEL E-Business Week 3 Assignment Answers 2024
1. Common public can access the company related information from the following
a. Corporate website
b. Enterprise portal
c. Both of the above
d. None of the above
Answer :- For Answers Click Here
2. Which of the following is adopted as a potential e-procurement solution, as discussed in TATA
Steel case?
a. E-market place based on industry consortium
b. E-Bidding
c. Stock information system for Vendor managed inventory
d. E-Commerce
Answer :- For Answers Click Here
3. Which of the following is step in e-procurement step is rich in terms of analytics applications.
a. Supplier scorecarding
b. Contract Management
c. Sourcing
d. Spend analysis
Answer :-
4. RFI in solicitation process stands for
a. Request for Illustration
b. Request for Immigration
c. Request for Information
d. Request for Innovation
Answer :-
5. Which of the following cannot be a part of RFx System used for contract negotiation
a. Interface for bid submission
b. Protocol for supplier bid evaluation
c. Interface for winner declaration
d. Supplier evaluation using a scorecard
Answer :- For Answers Click Here
6. Which of the following cannot be done through a contract management software
a. An alert notification can be sent when a contract is soon to expire.
b. The buyer’s purchase volume commitments can be monitored with alert notifications
sent if there is danger of buying under the minimum quantity within the designated
time period.
c. Notifications can be sent alerting the buyer and/or supplier of a supplier’s violation of a delivery commitment.
d. The contract commitments to be monitored can be automatically selected without
involvement of the buyer and the supplier.
Answer :-
7. ABC company is trying to integrate its ERP system with e-catalogues provided by XYZ company.
However, there are issues related to the required formats of the e-catalogue required by the ERP
system. The software engineers of both ABC and XYZ are working towards resolving the issue.
The risk involved in the process can be termed as
a. Internal business risk
b. External business risk
c. Process risk
d. Technology risk
Answer :- For Answers Click Here
8. The purpose of Customer Relationship Management (CRM) to provide the organization and all of
its customer-facing employees with a single, complete view of every customer at every touchpoint
and across all channels. Here, the “touch point” and “channel” means
and respectively.
a. Pre-planned mode of communication. Physical medium for communication
b. Physical medium for communication, Pre-planned mode of communication.
c. Contacting the customer for a meeting. Place of meeting
d. Place of meeting. Contacting the customer for a meeting
Answer :-
9. A bank is trying to find the prospective customers who are likely to take car loan. It can do so by_______.
a. Accessing customers’ e-mails and other online documents
b. Using SQL queries on customer data
c. Applying data mining and other analytics tools to customer data
d. Access to customer, inventory, and other corporate databases
Answer :-
10. ABC company has integrated Chat GPT fm its website to answer customer queries. This is an
example of
a. Portal based CRM
b. Analytical CRM
c. Collaborative CRM
d. Operational CRM
Answer :- For Answers Click Here
