NPTEL Human Resource Development Week 5 Assignment Answers 2024

1. During the process of coaching, the one who provides one-on-one coaching is referred to as:

a. Coach
b. Coachee
c. Trainee
d. Client

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2. What is the role of HRD professionals in coaching:

a. Advise and demonstrate desired teamwork behaviors and skills
b. Provide training to correct performance problems
c. Establish and clarify the goals of the session
d. Develop a plan to accomplish the tasks and responsibilities

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3. The focus of coaching is:

a. problem-centered
b. people-centered
c. money-centered
d. training centered

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4. Arrange these steps of coaching in the correct order- I. Responding to poor performance, 2 Using a coaching discussion, 3. Conducting a coaching analysis, 4. Defining poor performance:

a. 4,1,2,3
b. 4,3,2,1
c. 4,1,3,2
d. 3,4,2,1

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5. Which of the following is the antecedent in the Conceptual Framework for Understanding coaching:

a. coaching approach
b. coaching relationship
c. coachee characteristics
d. individual success

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6. Showing favoritism and gossiping are examples of types of deviant workplace behavior:

a. Production deviance
b. Property deviance
c. Political deviance
d. Personal aggression

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7. What are the two types of performance standards:

a. Absolute and standard
b. Absolute and relative
c. Absolute and reliable
d. Reliable and appropriate

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8. What do you understand by Causal Attribution Theory:

a. Assumes or attributes behavior comes from a cause within a person
b. Attributes behavior comes from surrounding people
c. People assign causes to behavior
d. People assign causes to supervisor

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9. One of the critical success factors for coaching is supplementing the initial framing of the situation with an assessment to determine if there is a gap between the executive’s goals and reality. This factor is also known as:

a. Conditions
b. Commitment
c. Continuous improvement
d. Clarity

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10. “Engaging in ongoing cycles of action with intentional reflection to ensure that actions achieve the desired results, including celebration of successes and making adjustments as needed” explains which of the critical success factors for coaching:

a. continuous improvement
b. conditions
c. clarity
d. commitment

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11. Define Coaching analysis:

a. The process of analyzing the employees that contribute to satisfactory performance and deciding on the appropriate response to improve performance
b. The process of analyzing the employees that contribute to unsatisfactory performance and deciding on the appropriate response to hire new ones
c. The process of analyzing the factors that contribute to satisfactory performance and deciding on the appropriate response to improve performance
d. The process of analyzing the factors that contribute to unsatisfactory performance and deciding on the appropriate response to improve performance