NPTEL Design Thinking – A Primer Assignment Solutions
{Week 1} NPTEL Design Thinking – A Primer Assignment Answers 2024
1. What is the first Noble Truth according to Lord Buddha?
- Accept suffering
- Origin of suffering
- Cessation of suffering
- Path leading to the cessation of suffering
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2. How does the concept of empathy in Design Thinking relate to the teachings of Lord Buddha?
- By comparing it to finding the cause of suffering
- By emphasizing the importance of understanding others’ feelings
- By linking it to the cessation of suffering
- By associating it with following the Noble Eightfold Path
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3. What tool is used to visualize the steps a customer goes through when interacting with a product or service?
- SWOT Analysis
- Customer Journey Mapping
- Brainstorming
- Business Model Canvas
Answer :-
4. Which of the following best describes a “Customer Persona”?
- A fictional representation of a typical user
- A detailed report of the customer’s problems
- A list of customer complaints
- A summary of your client’s business goals
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5. Which of the following tools is commonly used to capture and organize thoughts, insights, and ideas during design thinking exercises, helping teams visualize connections and prioritize actions?
- Knoin notebook
- WhatsApp group chats
- Sticky Notes
- Teacups
Answer :-
6. Karmic Design Thinking comprises how many phases?
- 5
- 4
- 3
- 2
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7. What should be documented from personal experience and observations before going to the Analyze stage?
- Solutions to problems
- Steps and emotional mapping
- Marketing strategies
- Product specifications
Answer :-
8. Why is it important to use real observations rather than just asking customers about their experiences?
- Customers might not remember details
- Observations provide more accurate and unbiased data
- Asking takes too much time
- Observations are more fun
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9. What is the final step suggested for ensuring the completeness of the Customer Journey Map?
- Conducting a survey
- Having a second persona for a more comprehensive view
- Asking for feedback from peers
- Reviewing the map with a mentor
Answer :-
10. What was the problem identified by the Ideo team when observing a senior citizen taking her medication?
- She couldn’t remember to take her medication
- She couldn’t open the child-proof medicine bottle
- She didn’t have enough medication
- She was taking the wrong medication
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NPTEL Design Thinking – A Primer Week 1 Assignment Answers 2023
1. Which of the following components must be effectively implemented to drive sales and generate revenue from a customer base?
Ideas
Problems
Personnel
Prototype
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2. Which of the following implementations leads to the generation of sales and revenue from customers?
Service/Product
Revenue
Problems
Ideas
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3. Which of the following approaches is the most impactful for obtaining a deeper understanding of customers’ interactions with a product or service?
- Engaging in direct observations of customers during their utilization of the product or service.
- Distributing a user-friendly and accessible survey or questionnaire.
- Employing a survey in the customers’ preferred language.
- Collecting insights from the product or service users’ associates or friends about their usage experiences.
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4. Which of the following mnemonic devices is used to recall the stages of Karmic Design Thinking?
- EAST
- BEST
- WEST
- EASP
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5. In what way does Karmic Design Thinking diverge from IDEO’s or Stanford’s model of Design Thinking?
- It comprises four stages as opposed to five.
- It is rooted in philosophical principles rather than scientific ones.
- It emphasizes the heart’s role instead of the brain’s.
- It associates customers with babies.
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6. Which of the subsequent traits represents a fundamental aspect of design thinking?
- Concentrating on the designer’s requirements
- Adhering to a sequential, linear procedure
- Engaging in an iterative and cyclical approach
- Prioritizing quantitative data over qualitative data
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7. In the context of human-centric design thinking, what is the purpose of the “empathize” phase?
- To create a prototype of the final product or service
- To understand the user’s needs and motivations
- To gather feedback from users
- To define the problem to be solved
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8. Eggomobile serves as an illustration of a product tailored for which of the following groups?
- Individuals vastly dissimilar to ourselves
- Those desiring both the cake and its consumption
- Forward-thinking engineers capable of envisioning the future
- Students seeking to acquire creativity skills within a classroom setting
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9. What is common between what was said 2500 years ago and this course?
- the same human-centred philosophy spans millennia
- human needs, aspirations and desires are the same across millennia
- politics, education, sports, and literature all came from millennia ago
- being famous meant saying something that everyone could relate to
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10. State whether the following statement is True or False:
The customer journey map allows you to think about the steps or milestones of a process
- True
- False
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| Category | NPTEL Assignment Answer |
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